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Troubleshooting Drupal

Something more in-depth than the handbook page at http://drupal.org/node/72108 with outlines of approaches for different Drupal competencies.
  • philosophy of troubleshooting website problems in general
    • assumption of lots of moving parts
    • you're not building something, but rather something went wrong, and you're trying to figure out why
  • which layer to look at first?
  • how to recommend a fix?
  • where to look for logs, and what the logs mean
  • documenting for the next time something like it comes up
    • throw it on Drupal.org no matter how esoteric
    • you don't need to use client names, website URLs. example.com, etc. is usually fine
      • what you did
      • what you expected
      • what happened instead
      • what you did to fix it
  • a pamphlet per Drupal competency
    • modules (PHP)
    • Views
    • themes
    • Panels/Contexts/etc.